Privacy

Spribe Privacy Policy

At Spribe, your privacy matters. This policy explains exactly what personal information we collect when you use our platform, why we need it, how we keep it safe and what control you have over it. We have written this in plain language so every Pakistani player can understand it without needing a legal degree.

Last Updated: June 2026
Your Data, Your Rights
You have the right to access, correct or request deletion of your personal data at any time. Contact our support team to exercise any of these rights.
Pakistan Users
This policy applies to all users accessing Spribe from Pakistan. All financial data is handled in PKR and processed through local payment partners.

How We Protect Your Privacy

Six principles that guide how Spribe handles personal data for every player on the platform.

Minimal Data Collection

We only collect personal information that is genuinely necessary to operate your account, process PKR transactions and comply with our obligations. Nothing unnecessary is stored.

Encrypted Storage

All personal data and payment information is encrypted at rest and in transit. Your JazzCash, Easypaisa and bank details are handled through secure, encrypted channels at all times.

No Data Selling

Spribe does not sell, rent or trade your personal information to unaffiliated third parties for marketing purposes. Your data stays within the Spribe ecosystem and trusted service providers.

Transparent Processing

We tell you exactly what data we collect, why we collect it and who we share it with. No hidden processing, no vague catch-all clauses buried deep in legal text.

Right to Erasure

You can request deletion of your personal data at any time. Once an account is closed and all legal retention periods have passed, your data is permanently removed from our systems.

Breach Notification

In the unlikely event of a data security incident affecting your account, we will notify you promptly and take immediate steps to contain and remediate the situation.


1. Who We Are

Spribe operates the online sports betting and gaming platform accessible at spribe.plus. This Privacy Policy applies to all users who access the platform, create an account, make deposits in PKR, place bets on Cricket, PSL, Football or Esports, play Casino or Live Casino games, or interact with any Spribe service including the mobile app.

When this policy refers to "we", "us" or "Spribe", it means the operators of the spribe.plus platform. When it refers to "you" or "your", it means you as a registered or prospective user of the platform based in Pakistan.

By using Spribe, you acknowledge that you have read this Privacy Policy and understand how your personal information is processed. This policy should be read alongside our Terms and Conditions, which govern your use of the platform more broadly.

2. Data We Collect

We collect personal information through different channels — when you register, when you use the platform and automatically through your device and browser. Here is a breakdown of what we collect and why:

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, CNIC number Account verification, age confirmation, fraud prevention
Contact Data Email address, Pakistan mobile number Account communications, transaction alerts, support
Financial Data JazzCash/Easypaisa account references, bank details, PKR transaction history Processing deposits and withdrawals, fraud detection
Usage Data Games played, bets placed, session duration, login times Platform improvement, responsible gaming monitoring, personalisation
Technical Data IP address, device type, browser, operating system Security, fraud prevention, platform optimisation
Communications Support chat logs, emails sent to us Resolving disputes, quality assurance, record keeping

Data You Provide Voluntarily

When you register your account, you provide your name, mobile number, email address and date of birth. If you complete identity verification — which is required before your first withdrawal — you will also provide a copy of your CNIC or passport. All of this is provided directly by you and stored securely.

Data Collected Automatically

When you visit spribe.plus or use the Spribe app, we automatically collect certain technical information including your IP address, device identifier, browser type and the pages you visit. This data is used to keep the platform secure, diagnose technical issues and understand how players use different features so we can improve the experience over time.

3. How We Use Your Data

Every piece of personal data we hold has a specific, legitimate purpose. We do not process your information for anything beyond what is described here. The main purposes for which Spribe uses your personal data are:

  • Account Management: Creating and maintaining your account, verifying your identity, processing login requests and keeping your account details up to date
  • Transaction Processing: Handling PKR deposits through JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests to your verified payment method
  • Fraud and Security: Detecting unusual account activity, preventing multiple accounts, identifying stolen payment method usage and protecting both you and the platform from bad actors
  • Responsible Gaming: Monitoring betting patterns for signs of problem gambling behaviour so we can provide timely support tools like deposit limits or self-exclusion options
  • Platform Personalisation: Tailoring the platform experience, such as surfacing relevant Cricket and PSL markets or showing promotions relevant to your activity
  • Legal Compliance: Meeting our obligations to retain financial records, respond to legitimate legal requests and cooperate with authorities in cases of suspected financial crime
  • Customer Support: Responding to your queries, resolving disputes about bets or transactions, and maintaining records of our communications with you
  • Platform Improvement: Analysing aggregated usage patterns to improve game selection, interface design, app performance and the overall Spribe experience
We only send you marketing communications if you have opted in to receiving them. You can opt out at any time by updating your notification preferences in your account settings or by contacting support.

4. Payment Data & PKR Transactions

All financial transactions on Spribe are denominated in Pakistani Rupees (PKR). When you make a deposit using JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed through those payment providers' own systems. Spribe receives confirmation of payment and the transaction reference — we do not store your full mobile wallet PIN, bank account password or card CVV on our servers.

Payment data we do retain includes:

  • The last four digits of an account number or mobile wallet identifier for reconciliation purposes
  • Transaction amounts, dates and reference numbers for your transaction history
  • The payment method type used (e.g. JazzCash, Easypaisa, bank transfer)

This information is retained for a minimum of five years for financial record-keeping purposes, even after account closure, as required for anti-money laundering compliance. Full details on how withdrawals are processed are available on the Withdrawal page.

Security Note: Spribe will never ask for your JazzCash PIN, Easypaisa password or bank account credentials over email, chat or phone. If anyone contacts you claiming to be Spribe and asks for these details, do not share them and report the contact to our support team immediately.

5. Cookies & Tracking Technologies

Spribe uses cookies and similar technologies to keep the platform running smoothly and to understand how it is being used. A cookie is a small text file placed on your device when you visit a website. It does not contain executable code and cannot access other files on your device.

Types of Cookies We Use

  • Essential Cookies: Required for the platform to function. These handle session management, keep you logged in and maintain your bet slip contents. You cannot opt out of essential cookies without also being unable to use the platform.
  • Analytics Cookies: Help us understand which pages and features are most used, how long sessions last and where users encounter problems. This data is aggregated and not linked to individual identifiable profiles.
  • Preference Cookies: Remember settings you have chosen, such as language preferences or notification settings, so you do not have to reset them on each visit.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some platform features but will not prevent you from placing bets or accessing your account.

6. Sharing Your Data

Spribe does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

  • Payment Processors: JazzCash, Easypaisa, Raast and banking partners receive transaction data necessary to process your deposits and withdrawals in PKR
  • Identity Verification Services: Third-party KYC providers who help us verify CNIC documents and confirm your identity before processing withdrawals
  • Game Providers: Licensed casino and sports data providers receive your session identifiers to deliver game content. They do not receive your full personal profile or payment details
  • Analytics Platforms: Aggregated, anonymised usage data shared with analytics tools to help us improve the platform. No individually identifiable data is included
  • Legal Authorities: Where we are required by law, court order or regulatory obligation to disclose data, we will comply after verifying the legitimacy of the request
  • Fraud Prevention Networks: In cases of suspected fraud, identity theft or financial crime, relevant data may be shared with fraud prevention services to protect other users and the broader platform

All third-party service providers who process data on our behalf are required to handle it securely, use it only for the specified purpose and not retain it beyond what is necessary.

7. Data Retention

We retain your personal data for as long as your account is active and for a defined period after closure. The exact retention period depends on the type of data:

  • Account and identity data is kept for the duration of your account plus five years after closure, to comply with financial record-keeping requirements
  • Transaction records (deposits, withdrawals, bet history in PKR) are retained for a minimum of five years
  • Support communications are retained for three years after the last interaction, in case a dispute is raised at a later date
  • Analytics and usage data is stored in anonymised or aggregated form and may be retained indefinitely for platform improvement purposes
  • Marketing preferences and consent records are kept for as long as they are relevant and updated whenever you change your preferences

Once the applicable retention period has expired, your data is either permanently deleted from our systems or irreversibly anonymised so it can no longer be linked to you as an individual.

8. Security Measures

Protecting your personal data is something we take seriously at Spribe. We implement a combination of technical and organisational measures designed to prevent unauthorised access, loss, disclosure or misuse of your information.

Key security measures in place include:

  • TLS encryption for all data transmitted between your device and our servers
  • Encrypted storage for sensitive personal and financial data at rest
  • Role-based access controls ensuring staff can only access data relevant to their job function
  • Regular security assessments and penetration testing of the platform infrastructure
  • Automated monitoring for unusual login patterns, suspicious transactions and account takeover attempts
  • Two-factor authentication options available for your account login

While we apply strong security controls on our end, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials and contact us immediately if you notice any unauthorised activity on your account.

Stay Vigilant: Be wary of phishing messages pretending to be from Spribe. We will never ask for your password via SMS, WhatsApp or email. Always access the platform directly through spribe.plus.

9. Your Rights

As a user of Spribe, you have meaningful rights over your personal data. Here is a summary of those rights and how to exercise them:

Right to Access

Request a copy of all personal data we hold about you, including your account details, transaction history and any identity documents on file.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold. You can update most details directly through your account settings.

Right to Erasure

Request deletion of your personal data once your account is closed and all legal retention periods have been satisfied.

Right to Object

Object to your data being used for marketing or profiling purposes. We will stop processing for those purposes upon receiving your request.

Right to Portability

Receive a structured, machine-readable copy of the personal data you provided to us so you can transfer it to another service if you wish.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.

To exercise any of these rights, contact our support team at [email protected] with your registered email address or mobile number and a description of your request. We aim to respond within 30 days.

10. Children's Privacy

The Spribe platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe a minor has created an account on our platform, please contact us immediately at [email protected]. We will investigate and close the account promptly, and any data associated with a confirmed underage account will be deleted.

We encourage parents to use parental control tools on shared devices and to have open conversations with children about online gambling risks. More guidance is available on our Responsible Gaming page.

11. Policy Updates

Spribe may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active account holders by email or through an in-platform notification.

We encourage you to review this page periodically. Your continued use of Spribe after an updated policy is posted constitutes acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact support to request account closure and data handling instructions.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how Spribe handles your personal data, please reach out to our support team. We are committed to addressing privacy concerns promptly and transparently.

Contact us at: [email protected]

Please include your registered mobile number or email address in your message so we can verify your identity and locate your account record. For privacy-related requests specifically, mention "Privacy Request" in your message subject so it is routed to the right team.

Response Time: We aim to respond to all privacy-related queries within 30 days. For urgent data security concerns, mark your message as urgent and we will prioritise it.

Join Spribe — Safe, Secure & in PKR

Now that you know how we protect your data, create your Spribe account and start betting on Cricket, PSL and more — all transactions in PKR via JazzCash, Easypaisa and Raast.

For adults 18+ only. Please review our Terms and Conditions and bet responsibly.